Incidents have always happened in the workplace and they always will, except now the evidence is based on a computer. State and Federal law require that the incident is handled correctly. The information and facts based on a computer system must be secured and analysed in accordance with accepted international standards. Our Computer Investigations deliver a professional service based on real technical expertise and investigation experience that provides compelling evidence meeting requirements and delivering real value.

Net-Fix Solutions experts conduct computer forensic investigations and gathers electronic evidence on behalf of clients for criminal, civil and industrial cases. Net-Fix Solutions has conducted many successful investigations on behalf of Government agencies and departments, professional services firms, corporates and private individuals.

Net-Fix Solutions provide an investigation service that adopts a layered approach allowing our customers to retain fiscal control and direction while maximising the value of our expert knowledge and experience.

• Appropriate Response

Net-Fix Solutions recognises that evidence based on a computer is extremely volatile and will degrade rapidly. To this end our ethos is to respond to your needs in the timeliest, appropriate and proportionate manner.

• Investigation Plan

Following your enquiry Net-Fix Solutions will prepare a written Investigation Plan setting out the agreed objectives, sources of evidence and our time and cost estimations. This, together with a Standard Terms and Conditions, will form the agreement between us. Upon receipt of your written instructions we will proceed with the investigation as soon as practicable.

• Delivery and Collect

A significant amount of our work is carried out in one of computer forensic laboratories. Customers can choose to deliver and collect the relevant sources of evidence from any of our Forensic Laboratories.

• Location Work

The need for immediate response and confidentiality requires that a substantial number of computer forensic investigations be carried out on our customer's site or other appropriate location. Such investigations ensure that all relevant sources of evidence are identified and examined in site.

• Covert Acquisition

Covert investigations frequently reveal compelling evidence while ensuring that the subject is denied any opportunity to destroy other evidence or alert conspirators. Net-Fix Solutions has considerable experience in managing and delivering covert investigations so that they can be successfully completed in a legal and ethical manner.

• Proactive Investigation

A proactive investigation is the term used to describe an investigation that is conducted before, or during, the time that a crime is being committed. Human rights and rules of evidence are undeniably the most important factors in a proactive investigation. Net-Fix Solutions has the professional knowledge and experience required addressing the acquisition of evidence from a computer in such a manner.

• Investigation Report

Once the objectives have been achieved we will prepare a full Investigation Report. This report will address the identification and continuity of the evidence, describe the procedures that we deployed together with a summary of the results; our observations, conclusion and, where appropriate, our recommendations. The report will include any relevant extracts referred to in the report that supports our analysis or conclusions.

• Confidentiality

Net-Fix Solutions is proud of its worldwide reputation for honesty and integrity. All information that is disclosed to us is subject to our own terms and conditions that include our standard procedures addressing confidentiality. If considered appropriate Net-Fix Solutions will discuss and agree a formal non-disclosure agreement (NDA) with you.